A 99.9% Server Uptime
Our shared hosting system is based on a stable, enterprise–grade hardware architecture and a heavily modified variation of Linux. So, irrespective of what your website is, or how many website visitors you have, or even if there’s a distributed denial–of–service assault, our physical servers will stay up and running and your websites will stay visible online.
All our Linux shared hosting services plans include a 99.9% server uptime guarantee. And regardless of which datacenter you select, our uptime guarantee stays unchanged.
A 99.9% Network Uptime
Along with our cloud hosting platform, we have also set up our own internal network in all our datacenters. Everything is based on top–drawer hardware parts supplied by Juniper. In addition, on every router, we have set up a firewall with a sophisticated set of rules that will filter all dubious requests.
Therefore, in each of our datacenter facilities – in our USA based datacenter, in our United Kingdom based datacenter, in our Finland based datacenter, in our East Europe based datacenter as well as in our Australia based datacenter, you will take advantage of a 99.9% network uptime guarantee. And this guarantee is available with all web hosting solutions in every datacenter.
A 30–Day Money–Back Guarantee
Just like with every other service, if it is your cash at stake, you can’t feel really safe. This is exactly why, with all our cloud hosting packages our company offers a 30–day money–back guarantee. In case you don’t feel content with our web hosting service or in case you want to use an even more powerful web hosting solution, like a Linux VPS web hosting services or even a dedicated servers hosting – we will give you your money back in full, without any obscure costs or repayment charges.
24/7 Technical Support
If you’ve ever had to wait around for hours to get an answer, you probably know how irritating this can be, particularly when your site is on the line. That is why our company offers you a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our techs will be at your disposal and they’ll get back to you in less than one hour. And the best part is that their average support ticket response time is just twenty minutes!