Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • In the Control Panel you will find a detailed Help Center section offering lots of how–to articles and frequently asked questions. They are compiled by our support team of well–trained techs. Simply type in your question and our intelligent system will give you the best possible answer.

  • Top quality support service
  • Instructional Videos

  • We have prepared a selection of step–by–step video tutorials that visually illustrate how you can fix a typical issue connected to your Linux shared hosting services account. You can find the tutorials in the Help Center section.

  • Intuitive help center
  • A 60–Minute Support Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a 24/7 customer service with a 60–minute support ticket response guarantee. A group of qualified technicians will be at your disposal to attend to all the questions that you may have. During non–peak periods, a reply will be supplied within just twenty minutes.