Help and Support Channels
A 60 mins Inquiry Response Guarantee
Each ticket that you submit to our customer support team will be attended to within approximately 1 hour. All basic issues will be addressed immediately. Nonetheless, if the service inquiry you have sent requires the assistance of a capable administrator, we are going to send the ticket to him and will notify you about the hold–off.
Top–class Technical Support Service
We are online for you 24 hours a day to give you assistance and technical support and to assist you with any difficulty that you could possibly come across whilst maintaining your virtual server. We can aid you with all pre–configured software applications, such as your Operating System, server management panel (dependent upon the VPS type) and the Control Panel designed completely by us.
An Intuitive Help Section
In the Control Panel that comes absolutely free in your virtual server, you will find an informational Help section, that features all you need to be aware of when managing your web pages and programs. We have added a wide range of how to reports and video training that demonstrate the fundamental site supervision duties in an easy to read fashion.